GDPR Compliant

GDPR Compliance Statement

Our commitment to data protection, privacy rights, and regulatory compliance for all users

Data Protection
Legal Compliance
Full Transparency

Regulatory Alignment

Fully compliant with GDPR, CCPA, and other global data protection regulations

Data Security

Enterprise-grade security measures protecting all user data and information

User Rights

Comprehensive user rights management and easy access to personal data

Our GDPR Commitment

At Feehour, we are fully committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This commitment is fundamental to our operations and reflects our dedication to protecting the privacy and rights of all individuals whose data we process.

GDPR Principles We Uphold

Lawfulness & Transparency

We process data lawfully and transparently, providing clear information about how we use personal data.

Purpose Limitation

We collect data for specified, explicit, and legitimate purposes only.

Data Minimization

We only collect data that is adequate, relevant, and necessary for our purposes.

Accuracy

We ensure personal data is accurate and kept up to date.

Storage Limitation

We keep personal data in identifiable form only as long as necessary.

Integrity & Confidentiality

We implement appropriate security measures to protect personal data.

Data Processing Activities

We process personal data in accordance with GDPR requirements for specific business purposes:

Processing Purpose
Legal Basis
Data Categories
Retention Period
Service Delivery

Providing link building and SEO services

Contract
Contact Information Business Details Website Data
5 years after service termination
Customer Support

Responding to inquiries and providing assistance

Legitimate Interest
Contact Information Communication Records
3 years after last contact
Marketing Communications

Sending updates and promotional materials

Consent
Email Address Preferences
Until consent withdrawal
Website Analytics

Improving user experience and service quality

Legitimate Interest
Usage Data Technical Information
26 months
Legal Compliance

Meeting regulatory and legal obligations

Legal Obligation
Transaction Records Compliance Data
7 years (as required by law)

Your Data Protection Rights

Under GDPR, you have comprehensive rights regarding your personal data. We ensure these rights are fully respected and easily exercisable.

Right to Access

You have the right to obtain confirmation about whether we process your personal data and access to that data.

What you can request:
  • Confirmation of processing
  • Copy of your personal data
  • Processing purposes
  • Data categories being processed
How to exercise:

Submit a data access request through our Data Request Portal or email privacy@feehour.com

Right to Rectification

You have the right to have inaccurate personal data corrected and incomplete data completed.

When this applies:
  • Outdated personal information
  • Incorrect contact details
  • Incomplete profile information
Response time:

We respond to rectification requests within 30 days and implement changes immediately.

Right to Erasure (Right to be Forgotten)

You have the right to have your personal data deleted in specific circumstances.

When this applies:
  • Data is no longer necessary for its original purpose
  • You withdraw consent
  • You object to processing
  • Data was processed unlawfully
Exceptions:

We may need to retain certain data for legal compliance or legitimate business purposes.

Right to Restrict Processing

You have the right to restrict the processing of your personal data in certain situations.

When this applies:
  • You contest data accuracy
  • Processing is unlawful but you oppose erasure
  • We no longer need the data but you require it for legal claims
What happens:

We will store your data but stop processing it until the restriction is lifted.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

What you receive:
  • Structured data (JSON, CSV formats)
  • Complete data history
  • Metadata about processing
Transfer options:

We can transmit your data directly to another controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances.

When this applies:
  • Direct marketing purposes
  • Processing based on legitimate interests
  • Processing for research or statistics
Immediate effect:

We stop processing for direct marketing immediately upon receiving your objection.

Data Security Measures

We implement robust technical and organizational measures to ensure the security of your personal data.

Our Security Framework

Comprehensive protection across all data processing activities

Technical Security

  • End-to-end encryption (TLS 1.3+)
  • AES-256 encryption at rest
  • Regular security patches and updates
  • Multi-factor authentication

Organizational Security

  • Role-based access controls
  • Regular staff training
  • Data protection impact assessments
  • Incident response procedures

Infrastructure Security

  • SOC 2 compliant data centers
  • Regular security audits
  • Disaster recovery protocols
  • 24/7 monitoring and alerting

Certifications & Compliance

GDPR Compliant
CCPA Ready
ISO 27001 Aligned
SOC 2 Audited

International Data Transfers

We ensure that international data transfers comply with GDPR requirements through appropriate safeguards.

Adequacy Decisions

We prioritize data processing in countries with EU adequacy decisions.

EU/EEA UK Switzerland

Standard Contractual Clauses

For transfers to third countries, we implement EU-standard contractual clauses.

United States Canada

Binding Corporate Rules

We maintain internal policies ensuring consistent data protection across our organization.

Global Operations

Third-Party Data Processors

We only work with processors who provide sufficient guarantees to implement appropriate technical and organizational measures.

Amazon Web Services Data Storage & Processing EU & US
Google Cloud Platform Analytics & Infrastructure EU
Stripe Payment Processing Global

Data Breach Response

We have established procedures for detecting, reporting, and investigating personal data breaches.

1

Detection & Assessment

Immediate identification and assessment of potential breaches through automated monitoring systems.

2

Containment

Rapid containment measures to prevent further data exposure and mitigate potential damage.

3

Notification

Timely notification to supervisory authorities (within 72 hours) and affected individuals where required.

4

Investigation & Remediation

Thorough investigation to determine root causes and implement corrective actions.

Our Security Track Record

0 Reportable Breaches
99.9% Uptime & Availability
24/7 Security Monitoring

Need Help with GDPR Compliance?

Our data protection team is here to answer your questions and help you exercise your rights.