Privacy Policy

Feehour Ltd. (hereinafter known as “Provider,” “Feehour,” “us,” or “we”) currently owns and operates the website known as www.feehour.com (the “Site”). The term “you” refers to the user or viewer of our Site. If you do not agree with any terms in this Privacy Policy (“Policy”), please discontinue use of the Site and services. Please read this privacy policy (the “Policy”) carefully to understand how we use your personal information. By accessing or using this Site, you agree to this Policy. This Policy may change from time to time. If there are any material changes to how your personal information is used, we will notify you. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for update.

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used and what rights you have in relation to it. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Short Version

At Feehour we care about your privacy. We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent. We do not disclose it to others except as disclosed in this Policy or required to provide you with the services of the Site and mobile applications, meaning – to allow you to buy, sell, share the information you want to share on the Site; to contribute on the forum; pay for products; post reviews and so on; or where we have a legal obligation to do so.

We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information and cookies to enable you to have a better user experience and a more personalized browsing experience.

Information that you choose to publish on the Site (photos, videos, text, music, reviews, deliveries) – is no longer private, just like any information you publish online.

Technical information that is gathered by our systems, or third party systems, automatically may be used for Site operation, optimization, analytics, content promotion and enhancement of user experience. We may use your information to contact you – to provide notices related to your activities, or offer you promotions and general updates, but we will not let any other person, including sellers and buyers, contact you, other than through your user profile on the Site.

Your personal information may be stored in systems based around the world, and may be processed by third party service providers acting on our behalf. These providers may be based in countries that do not provide an equivalent level of protection for privacy as that enjoyed in the country in which you live. In that case, we will provide for adequate safeguards to protect your personal information. You can exercise your rights over your personal information, by opening a Customer Relations ticket. If you do not have an active Feehour account, please contact us at [email protected]. More details about the rights applicable to you are in the long version of the Policy. The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand the meaning of cookie (no, you can’t eat it) and more in the long version of our Policy below.

The Longer Version

Feehour Ltd. respects your privacy and is committed to protect the personal information of its users – buyers, sellers, and visitors browsing the Site (“Users”). We believe that you have a right to know our practices regarding the information we may collect when you visit and/or use the Site. This Policy explains our privacy practices for the Site and services provided by Feehour. By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for a Feehour account, you agree to the terms and conditions of this Policy, including to our collection, use, disclosure, processing and retention of your personal information. This privacy statement applies to all Provider-owned websites, domains, and applications. You can also learn how to limit sharing of information in this Policy.

Information We Collect

When you register to the Site we ask you to provide certain personal information, including first and last name, a valid email address, location, facebook or google account log in details, and username and password. We may collect additional information such as physical address, telephone number, billing information, credit card information, or other contact details and additional authentication information, to provide you with the services you need (such as payment or withdrawal of funds, sending physical goods), or to ensure the marketplace integrity (for example, prevention of fraud).

When you register to the Site we ask you to provide certain personal information, including first and last name, a valid email address, location, facebook or google account log in details, and username and password. We may collect additional information such as physical address, telephone number, billing information, credit card information, or other contact details and additional authentication information, to provide you with the services you need (such as payment or withdrawal of funds, sending physical goods), or to ensure the marketplace integrity (for example, prevention of fraud).

Additionally, in order to improve your online experience at Feehour, we have implemented impression reporting. While you view our ads, we may gather user Global Unique Identifier, HTTP request data such as, user agent, IP, host, url, country/continent from which request made, browser info, and device/operating system/operating system version.

Once you register, your username and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published portfolio, Gig information, ratings, and additional information you may choose to add to your profile.

How do we collect Information?

You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, and by posting and sharing additional information voluntarily. This can include information about sellers and their Gigs, User’s location, sharing of portfolio, ratings and feedbacks by buyers and anything you choose to add to your user profile. We also collect technical information indirectly and automatically through our systems. This information may include logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site. You can find further information about Cookies in this Policy below, under “Cookies”. We may also collect information from commercially available sources such as data aggregators and public databases.

How do we use the Information collected?

We may use your personal information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Where relevant under applicable laws, all processing of your personal information will be justified by a “condition” for processing. In the majority of cases, processing will be justified on the basis that:

1. you have provided your consent for us to use your personal information for a specific purpose;
2. our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with services which you have purchased);
3. the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g. fraud prevention); or
4. the processing is necessary to support our Feehour mate interests as a business (e.g. to improve our services to you or to customize your browsing experience), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following business purposes:

To provide you with quality service and security. For example, we may use the information collected from you to verify your identity. We may also use this information to establish and set up your account, verify or re-issue a password, log your activity and contact you from time to time. The information helps us improve our services to you and customize your browsing experience. In addition, this information helps us track any fraudulent activities and other inappropriate activities and monitor content integrity.
To maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.
To make the Site easier for you to use by not making you enter your personal information more than once.
To send marketing and promotional communications if you consent.
To deliver products or services that you request or purchase.
To fulfill and manage orders.
To help you effectively complete your purchase or transaction.
To complete returns and process refunds.
To help us create and publish content most relevant to you.
To alert you of product additions, upgrades, special offers, updated information and other new products and services provided by us.
To request feedback from you.
To request assistance or fill out support requests.
To send administrative information about the Site to you.
To protect the Site.
To enforce the Terms and Conditions and other policies, including this Privacy Policy. To identify usage trends and/or data analysis.

We will ask for your consent before using information for a purpose other than those set out in this Policy.